I have some furniture design inspirations but could not find anywhere else, can you help ?
We often work with architects and interior designers for designer and bespoke furniture, thus we are not publishing most of the furniture we custom made. We may have a similar design, alternatively we can also explore to bespoke the design. Please contact us for a more personalised furniture shopping experience, our furniture specialist will assist you further with tailored furniture lists and catalogues suited just for you.
Your furniture is what we are looking for, how do we proceed from here ?
You may create an account and include your favourite items in the wish list or simply drop us a greeting and our personal shopper will follow up to guide you along to complete the purchase process.
Are the furniture purely made of solid wood ?
We do not compromise on the material, our furniture uses only the same full solid wood as specified in the product description at all components of the furniture including all sides of drawers, rear side of cabinets, table leg & etc. However, the bed frame’s wooden slats are the only exception, we use locally sourced hardwood to avoid teak oil stains on your mattress.
Do you offer customisation service ?
We do provide customisation service on most of our furniture design, kindly contact us and our furniture specialist will assist you further.
What type of finishing do you apply on the furniture ?
We offer bare finishes and nitrocellulose finishing for selections on our furniture. Nitrocellulose (oil coating) finishing has four colour shades on the furniture. The oil coating on our wooden furniture only enhances protection against stains e.g water mark, oil stain & etc. We would recommend practising general care by using coasters and placemats. Kindly contact us for more detailed information and colour comparison.
How long is the lead in time ?
We are mainly based on a made to order basis for customised and bespoke furniture. Each of our furniture is handcrafted from scratch and thus the lead in time is 12 weeks subjected to complexity of the order. Kindly contact us and we will work with you step by step from there.
Do you have ready stock ?
We do keep existing stock on some of the furniture subjected to dynamic availability, kindly contact us and we will assist you further from there.
Do you charge for delivery and installation ?
All stated prices are inclusive of tax, GST and installation. Delivery charge for orders more than S$2,000 / RM6,000 will be waived at the checkout page.
What is your delivery schedule ?
For ready stock, we will work with you for the delivery schedule to suit your availability and typically the order will be shipped within 2 weeks. For customised items and out of stock furniture, we will be in touch with you and keep you posted on the delivery schedule.
Can your furniture fit in the lift ?
Most of our furniture can be assembled on site, for extra large furniture e.g sofa, cabinet and bespoke furniture, kindly confirm your lift dimension with us before check out. We will assist you further from there. Should your delivery address be not accessible by lift, additional fee might be incurred. Kindly contact us and we will assist to best address your concerns.
What is your payment schedule and method of payment?
A 50% deposit is required upon order confirmation, the remaining payment is to be paid before delivery. We accept payments with visa, mastercard, bank transfer, paynow and grabpay.
Do you issue invoice and receipt?
Yes, we are registered with ACRA and we issue an official invoice to you via email.
Are the furniture covered under a warranty?
NABŎ furniture provides 12 months warranty that covers structural defects. Structural defects include any cracks or loosen wood joints that cause structural stability issues. The warranty does not cover touch up or general maintenance work such as sanding to remove stains & scratches, varnishing, oiling, fabrics/leather/upholstery replacement, etc.
Why are the colour and wood grains of the furniture delivered not the same as the display and as shown from the photo ?
We only work with natural wood material, each and every raw wood piece has varying natural grains and colour shades, thus no two NABŎ furniture pieces are exactly identical. Kindly contact us and we will assist to best address your concerns.
The furniture is stained by water/oil and scratched, what should I do ?
While solid teak wood has rich natural oil content to help protect against stains, they do still get stained and scratched. For furniture with bare finishes i.e without oil coating, the stains and scratches can usually be easily removed by gentle sanding along the wood grains. Kindly contact us and we will do our best to assist you.